If you don't find your question or answer here, please feel free to contact me and I will answer any questions you have.
How many children can be in a session?
Sessions are limited to immediate family only. Due to the nature of the set and to keep the experience as personal to each child as possible. At Memories by Jen Bailey, we don't want you or your child to feel rushed.
Is Santa Authentic?
Great care was taken to find the perfect Santa for our experience. His beard is real and the twinkle in his eye and joy in his heart can't be beat. Our Santa is a professional Santa and will soon become the only Santa your family thinks of when you hear Santa's name.
My child is scared of Santa, what will you do?
In both the mini session and Ultimate Experience, plenty of time is allowed for your child to get to know Santa. We have lots of time and patience and experience in child development to still get pictures as your child warms up as Santa plays with toys, shares his milk and cookies, etc.
Will my child be looking at the Camera for every picture?
Your child will be living out their dream and interacting with Santa in his workshop. Memories by Jen Bailey will capture this interaction. Looking at the camera looks like the experience was staged and we do not want children to link their experience at Santa's Magical Workshop to be just a picture setup. Instead we want them to interact with Santa and I will be capturing this special time. There will be a picture at the end where they will get the more traditional Santa portrait where both Santa and the child will be looking at the camera (or attempting to anyway). Family will also be invited in for a special picture.
When will I get my pictures?
When your pictures are done being edited, we will set up a time for you to come in and view them and choose your favorites. If you live out of town, we will do this over the phone. We will also get your prints and products ordered so that they will be here in time for Christmas. This will be within 2 weeks of your session.
I didn't order a Santa's Magical Gift when I booked my session, am I still able to add one later?
As long as there are some still available at your session, you are more than welcome to purchase one. Just contact Memories by Jen Bailey via the contact me page and I will send you an invoice. You can also go to the products page and buy as many as you need also.
What can I use my print credit towards? Can I cash it in for money?
If you have a print credit, it can be used towards prints, products such as Christmas cards, ornaments, albums, etc. It may not be used towards a Santa's Magical Gift box or the wish book/magic box. The print credit does not contain any cash value and cannot be exchanged for cash. It may only be used towards prints/products ordered during your ordering session.
Does the book that comes with Santa's Magical Gift have pictures of my child in it?
The book that comes with Santa's Magical Gift is an audiobook that can be heard or read. This is a generic book written by Larry Herseberger that tells the story of a little boys dream to Santa's workshop.
During the photo session, your child will be experiencing many of the same experiences that the little boy in the book does. This will add to the excitement of your child reliving their Santa Experience each time they read the book and see the little boy eating milk and cookies, just like they did!
During your Santa Experience, Memories by Jen Bailey will be capturing each moment as your child lives out their dream in Santa's workshop. An opportunity to order a personlized album storybook for you and your child with your child's pictures will be available after your session is complete.